**Attention WFCU Members**

We will be launching a new, enhanced, online bill pay soon! The new system will include features that we expect will make this valuable tool even better, including:

 

  • Full integration within online banking
  • Full mobile functionality for your phone or tablet
  • Ability to configure email alerts
  • Real-time access to checking account balance
  • Reminders if balance isn’t sufficient to pay bills
  • A more intuitive, user-friendly experience

 

In order to roll out the enhanced version, we’ll need to temporarily turn off our current Bill pay for a short period prior to our upgrade. On September 20, 2016 you will not have access to Bill pay.

On September 21 the new system will be available and of course we encourage you to log in and check out at that time!

In the meantime – Here’s what you need to do:

  • Document your current payees, including payee account number, payee name, contact information, etc.  Click here to watch a video which explains how to quickly find your payee data.
  • Note the dates during which the upgrade will be implemented:
    1. Bill pay access with be unavailable: September 20
    2. Our New Bill pay system will be available: September 21

Call, email or visit either branch office for any questions or concerns regarding the upgrade: (844.5MY.WFCU) (734.484.5100) (info@washtenawfcu.org)

We have also included several links below to provide additional information, answer additional questions, and help guide you through collecting relevant information from your current Bill pay payees:

 

This document will help provide general information and answer any additional questions you may have about the Bill pay transition process:

FAQ for Members – It’s Me 247 Bill Pay

 

Below is a copy of the Payee Collection Form which will assist you with collecting the relevant information from your current payees.

Payee Collection Form

 

If you need additional assistance with locating the correct information on your Bill pay accounts to use when you set up your payees again this link below will take you to a short video that will help guide you through the process:

https://youtu.be/oAq3qJMhsc4

 

Thank you! We at WFCU appreciate your membership with us!